How we collect, use, and protect your personal information.
Thank you for visiting christchurchcarrent.co.nz (the "Website"). We take your privacy seriously, and this Privacy Policy explains how we collect, use, and protect any personal information obtained through the Website. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
Personal Information: We may collect personal information that you provide to us when you make a reservation or booking, or contact us through our support channels. This personal information may include your name, email address, phone number, driver's licence details, and any other information you choose to provide.
Non-Personal Information: We may also collect non-personal information automatically when you visit our Website. This information may include your IP address, browser type, operating system, pages visited, and other similar data.
Personal Information: We use your personal information for the purpose of providing vehicle rental and related services, including processing your reservation and sending booking confirmations, and responding to customer enquiries.
Non-Personal Information: Non-personal information is used to analyse trends, manage the Website, and compile demographic insights in aggregated, non-identifiable formats for internal marketing purposes.
Third-Party Service Providers: We may share your personal information with selected vendors for the purposes of reservation processing, newsletters, and analytics. These providers are bound by confidentiality agreements and may not use your information for any other purpose.
Legal Requirements: We may disclose your personal information when legally required to do so, such as in response to a court order or government investigation. We may also be required to disclose your information to our insurers, authorities responsible for collecting fines, the Police upon their request, credit reporting agencies, debt collection agencies, and other parties involved in an accident with the rented vehicle. We will adhere to our obligations under the Privacy Act 2020, which governs our rights to collect, use, and store such information.
We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We may use cookies and similar tracking technologies to enhance your browsing experience on our Website. These technologies may collect non-personal information about your online activities. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, please note that some features of the Website may not function properly without cookies.
Our Website may contain links to third-party websites. Please note that we have no control over the privacy practices or content of these external sites. We encourage you to review their respective privacy policies before providing any personal information.
We may use tools such as Google Ads to serve targeted advertising based on your visits to our Website. You may opt out of personalised advertising through Google's Ads Settings or the Network Advertising Initiative opt-out page.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
If you have any questions about this Privacy Policy, please contact us at info@christchurchcarrent.co.nz or call us on +64 3 244 9512.
Last updated: May 2026